Forte Health - digitising patient onboarding for efficiency, sustainability and patient experience

Matt Devonald, Patient Services Manager at Forte Health, discusses the private hospital’s journey from paper to digital patient onboarding with Personify Care.

He talks about how this transition has streamlined patient onboarding, improved the patient experience, and contributed to the organisation’s sustainability goals.

Matt reflects on the challenges faced when going digital, Forte’s co-design approach and what this successful project enables for the future.